Hi Jaime Thank you for taking the time to share your thoughts with me. I genuinely appreciate your feedback and would like to clarify a few points to provide a better understanding of my process. I understand your concerns, especially since we’ve been in touch. I want to emphasize that all processing times for pre-orders are clearly detailed on our website. While I sometimes introduce new items and run promotions, my priority remains on fulfilling all existing pre-orders. Promoting new products is essential for maintaining business stability. As a solo business, I am dedicated to ensuring that each order receives the attention it deserves.
I’m thrilled to hear that you love your item and notice the craftsmanship that goes into each piece. Every tote bag is handcrafted with care, taking about three to four hours to complete. When you choose to purchase from a small business, you’re not just buying a product; you’re receiving something uniquely made just for you.